Terms & conditions
Welcome to TOAS LIFE STYLE. These Terms & Conditions govern your access to and use of our website, https://toaslifestyle.com/, and the purchase of products from our online store.
By visiting our website, placing an order, or using our services, you agree to comply with these Terms & Conditions. Please read them carefully before making a purchase.
1. General Information
TOAS LIFE STYLE is an online fashion and lifestyle store offering clothing and related products.
We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice. Any changes will become effective once published on our website.
Customers are encouraged to review this page periodically.
2. Products and Descriptions
We make every effort to ensure that product descriptions, images, colors, sizes, and prices displayed on our website are accurate.
However, slight variations in product colors may occur due to lighting conditions, photography, or different screen settings.
Product availability may change without prior notice.
We reserve the right to correct any errors, inaccuracies, or omissions in product information.
3. Pricing and Payment
All product prices are displayed in Bangladeshi Taka (BDT), unless otherwise stated.
Delivery charges may vary depending on the customer's delivery location.
We currently offer Cash on Delivery (COD), subject to courier service availability.
Customers must pay the full order amount, including applicable delivery charges, upon receiving their orders.
For prepaid orders, payments must be completed through the available payment methods displayed on our website.
TOAS LIFE STYLE reserves the right to change product prices or promotional offers at any time.
4. Order Placement and Confirmation
Customers must provide accurate and complete information when placing an order.
After receiving an order, our team may contact the customer by phone or other available communication channels to confirm the order.
An order will be considered confirmed after successful verification by our team.
We reserve the right to cancel or reject an order in cases of incorrect information, product unavailability, pricing errors, suspected fraudulent activity, or other valid reasons.
5. Shipping and Delivery
We deliver products throughout Bangladesh through available courier services.
Our estimated delivery times are:
Inside Dhaka: 2–3 business days.
Outside Dhaka: 4–7 business days.
Delivery times are estimates and may vary due to courier availability, weather conditions, public holidays, or unexpected circumstances.
Delivery charges depend on the customer's location and will be communicated during checkout or order confirmation.
For further information, please review our Shipping & Delivery Policy.
6. Open & Check Delivery
TOAS LIFE STYLE encourages customers to check their parcels in front of the delivery representative.
Customers may inspect the product, size, color, and overall condition before accepting the delivery, subject to the courier partner's available service and procedures.
If a customer receives an incorrect, damaged, or defective product, they should immediately inform the delivery representative and contact our customer support team.
7. Return and Exchange Policy
We aim to ensure customer satisfaction by providing a convenient return and exchange process.
Customers may request size exchanges, subject to product availability and our exchange conditions.
Products must be unused, unworn, unwashed, and in their original condition with tags and packaging intact.
Customers must contact our customer support team within 48 hours of receiving their order to request an exchange or report a product-related issue.
Applicable exchange delivery charges may apply depending on the reason for the exchange.
For complete information, please review our Return, Exchange & Refund Policy.
8. Order Cancellation
Customers may request order cancellation before the order is dispatched.
Once an order has been shipped, cancellation may no longer be possible.
TOAS LIFE STYLE reserves the right to cancel orders due to product unavailability, incorrect pricing, incomplete information, or suspected fraudulent activity.
Any approved refund for prepaid orders will be processed according to our Refund Policy.
9. Customer Responsibilities
By using our website, customers agree to:
Provide accurate personal and delivery information.
Provide an active contact number for order confirmation and delivery communication.
Ensure someone is available to receive the order at the provided address.
Use the website for lawful purposes only.
Avoid any activity that may harm, disrupt, or interfere with our website or business operations.
10. Intellectual Property
All content available on the TOAS LIFE STYLE website, including logos, product images, graphics, text, designs, and website materials, is owned by or used with permission by TOAS LIFE STYLE.
No content may be copied, reproduced, distributed, or used commercially without prior written permission.
Unauthorized use of our website content or brand assets is prohibited.
11. Privacy and Personal Information
We respect the privacy of our customers and are committed to protecting their personal information.
Information collected through our website may be used for order processing, delivery, customer support, payment processing, and other legitimate business purposes.
We do not sell or rent customers' personal information to third parties.
For more information, please review our Privacy Policy.
12. Limitation of Liability
TOAS LIFE STYLE makes reasonable efforts to ensure that our website and services operate smoothly.
However, we do not guarantee uninterrupted website availability or that all information will always be completely error-free.
To the extent permitted by applicable law, TOAS LIFE STYLE shall not be responsible for indirect losses arising from website interruptions, third-party service failures, or unforeseen delivery delays.
Nothing in these Terms & Conditions excludes or limits any consumer rights or legal protections that cannot lawfully be excluded under applicable laws.
13. Third-Party Services
Our website may use third-party services, including courier companies, payment providers, analytics tools, and other service providers.
We are not responsible for the independent policies, practices, or operations of these third-party services.
Customers are encouraged to review the relevant terms and privacy policies of third-party providers when using their services.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Bangladesh.
Any disputes arising from the use of our website or purchases made through our store shall be handled in accordance with applicable laws and regulations of Bangladesh.
15. Contact Information
If you have any questions or concerns regarding these Terms & Conditions, please contact us.
Store Name: TOAS LIFE STYLE
Website: https://toaslifestyle.com/
Email:
Phone:
Business Address:
Thank you for choosing TOAS LIFE STYLE.
We appreciate your trust and look forward to providing you with a great shopping experience.
TOAS LIFE STYLE — Style That Speaks!